Terms & Conditions

TermsAndConditionsVanuatu.travel (this ‘Website’) is owned and operated by the Vanuatu Tourism Office Board trading as Vanuatu Tourism Office (‘VTO, ‘we’, ‘us’, ‘our’). These terms of use constitute an agreement made between you, the Website user, (‘you’, ‘your’ and us).

You must not access or use this Website unless you accept all of these terms of use. By accessing and using this Website you are agreeing that you have read, understood and accepted these terms of use, and agree to be bound by them and that you are authorised to enter into and perform them.

Your use of this Website

You agree not to use this Website for any purpose that is unlawful or to engage in any conduct that is likely to impair or cause damage to the operation of this Website whether by way of a virus, corrupted file, through use of any software or program, or otherwise.

Furthermore you agree not to alter, modify, reproduce, communicate to the public, or otherwise deal with the content, software, text, graphics, layout or design of this Website except in accordance

Intellectual Property

The materials displayed on this Website are protected by copyright and other laws of the Republic of Vanuatu, and under similar laws and international conventions abroad. You acknowledge and agree that all copyright and other property rights that may subsist in this Website including text, illustrations, photographs, video, music, sounds, layout, designs, source code, belong to us or to our licensors (together, ‘our intellectual property’).

Hence, you may not in any form or by any means: use, copy, modify, adapt, reproduce, store, distribute, print, display, perform, publish, communicate or otherwise deal in any way with our intellectual property; or commercialise any information, products or services obtained from any part of this Website.

Copyright clearance and permission to use

Any imagery or content on this Website may be used or reproduced only with our express consent in each instance. You can request consent by applying to us through our image library website via This email address is being protected from spambots. You need JavaScript enabled to view it..

Any video on this Website is subject to our copyright and may not be downloaded, broadcast, or otherwise reproduced in any way. You may however view and display video on other websites by embedding or streaming it directly from this Website.

You may from time to time request our consent to use certain material or other content that appears on this Website. If we grant such consent it shall be subject to the following conditions:

The copyright notice below must appear on all copies of such material or content;

  • The words "copyright VTO" or "copyright Vanuatu Tourism Office" must appear on all copies of such material or content; and
  • The materials or content must not be altered, modified or added to in any way.
  • The copyright notice referred to above must read:

"Copyright © 2011 Vanuatu Tourism Office (or its licensors), 1st Floor, Pilioko House, Port Vila, VANUATU. All rights reserved."

Trademarks

The trademarks appearing on this Website belong to us, our suppliers or our licensors. You must not use or reproduce or allow anyone to use or reproduce those trade marks for any reason without, in the case our trademarks, our prior written permission or, in the case of third party trademarks, the written permission of the owner the relevant trade mark.

Feedback and unsolicited submissions

If you give us feedback about this Website or our products or services, you grant us the right to use that feedback for the purpose of improving our Website or services (and for any other purpose we deem necessary or desirable) without being obliged to pay you any compensation in respect of our use of that feedback. If you do send us unsolicited ideas:

Any feedback will be treated as ‘user content’ in accordance with these terms of use; and they will be deemed to be non-confidential; and we will not be required to provide any acknowledgment of their source.

Cookies

This Website uses cookies to provide you with a better service. Cookies are small pieces of information stored by your browser on your computer hard drive. Cookies help us provide a better Website by letting us monitor what aspects of the Website are working and what aspects of the Website are not working through Website traffic analysis. Accepting a cookie does not give us access to your computer or personal information under any circumstances. Although you may configure your web browser to not accept cookies, if you do so you may experience a resulting loss of functionality of the Website.

Disclaimers

We do not give any warranty or other assurance as to the content of material appearing on this Website, its accuracy, completeness, timeliness or fitness for any particular purpose.

To the maximum extent permitted by law, we provide this Website and related information and services on an "as is" basis without any warranties, representations, or guarantees of any kind (whether, express, implied, statutory or otherwise) including, but not limited to, warranties of non-infringement, merchantability, or fitness for a particular purpose.

Neither VTO or our suppliers will, under any circumstances, be liable under the law of tort, contract or otherwise for any loss of income, profits, data or savings or for any indirect, incidental, consequential, exemplary, punitive or special loss or damage of any party (including third parties), however caused, arising out of or in connection with the use of the Website or the reliance on any information on this Website.

If you are using our services for business purposes, you agree that the guarantees provided under the Consumer Guarantees Act shall not apply to those services.

Availability

Your use of this Website and any associated services may sometimes be subject to interruption or delay. Due to the nature of the Internet and electronic communications, we and our service providers do not make any warranty that this Website or any associated services will be error free, without interruption or delay, or free from defects in design. We will not be liable to you should this Website or the services supplied through this Website become unavailable, interrupted or delayed for any reason.

Malicious code

Although we endeavour to prevent the introduction of viruses or other malicious code (together, ‘malicious code’) to this Website, we do not guarantee or warrant that this Website, or any data available from it, does not contain malicious code. We will not be liable for any damages or harm attributable to malicious code. You are responsible for ensuring that the process that you employ for accessing this Website does not expose your computer system to the risk of interference or damage from malicious code.

Security

Although we endeavour to protect the security during your visit to the VTO website, you acknowledge that there is a risk of unauthorized access to (or alteration of) your transmissions or data or of the information contained on your computer system or on this Website. We do not accept responsibility or liability of any nature for any losses that you may sustain as a result of such unauthorized access or alteration. All information transmitted to you or from you is transmitted at your risk, and you assume all responsibility and risks arising in relation to your use of this Website and the internet. We do not accept responsibility for any interference or damage to your own computer system which may arise in connection with your accessing of this Website or any outbound hyperlink.

Changes

We reserve the right to add to, modify, or remove this Website or any information, feature, specification, or other part of this Website (at any time and without notice to you). We reserve the right to change these terms of use from time to time by publishing the changed terms on this Website. You should review these terms of use periodically to be aware of such changes. Your continuing access or use of this Website following such publication shall be deemed your acceptance of the revised terms of use.

Governing law

These terms of use are governed by the laws of the Republic of Vanuatu and the courts of the Republic of Vanuatu shall have non-exclusive jurisdiction to hear and determine any dispute arising in relation to these terms of use. If you have any questions about the privacy policy and the security of your personal information, please contact the VTO on:

This email address is being protected from spambots. You need JavaScript enabled to view it.

Vanuatu Tourism Office
Level 1, Pilioko House
PO BOX 209
Vanuatu

+678 22515

This privacy policy is governed by the laws of the Republic of Vanuatu.